Bob and None the hope of a service from Southeastern.

So it's amazing now that the snow has melted and it's just a bit cold the trains are back to normal service, e.g. we arrived at Cannon Street 10 minutes late. No apologies or explanation just a really long talk about being careful on the platform as it could be slippery.

Last week there was what can only be described as an epic fail by Southeastern to provide any service information or just anything really. Even the news managed to get a Southeastern Spokesperson (general liar) on to grill her about how they can call themselves a service. Sarah Boundy was here name and Polly Evans the busty new anchor from South East Tonight did a pretty good job of not taking her flannelling bullshit. Here is a link to the clip

http://www.bbc.co.uk/news/uk-england-11916142

Sarah Boundys main message was that we hope that we are giving a better service. We hope that the website is better.
We hope that we give good value for money and you have No Hope of getting any money back from us thought the thieving bastards.

The main word here is Hope!!! I don't want to get a train and Hope!! that I will make it to the f&*king destination, I want to get there. I don't want to get to the station and Hope!! that the train advertised is going to be there I want it to be there. It is not an unreasonable request you bunch of fuktards!

She was bangin on about the website being nice to look at. It doesn't work and is not fit for purpose but it looks all nice. When she was being questioned over refunds she kept referring to the customers charter on refunds. Why would they give refunds that is almost like taking responsibility for you actions and as its everyone else's fault be it Networkrail, bombader who make the trains or the gods.

If the amount of ranting I have seen on the web is to go by Southeastern have majorly failed to impress anyone.
The journey home was not even on time. I got to Cannon Street ready for the 5:45 to get home only to find that the train was delayed by 45 minutes. So it will get in later than the 6:08. Useless there was not even a bit of snow it was just a little bit cold.