Friday, May 6, 2011

State the obvious and not really give any info



At Cannon street this morning the announcer told us we were 10 minutes late.  This was due to 3 minutes stuck outside Orpington and 2 minutes delay in the Tonbridge area.
Ok so that’s 5 minutes covered where were the other 5 then?
Did they just disappear in the tear in the fabric of space and time around London Bridge?
He probably thinks that he is doing a fantastic job for Southeastern, informing the customer regularly of what is happening to their service. Sits back with a cup of tea and a smug grin and thinks that will make their lives better. I have follow procedure 345 in the keep everyone happy manual.

Well not really you just stated the bleeding obvious really; we know we were delayed at Orpington. We do this journey every day and when the train stops for no reason we notice, (oh that’s a new garden or warehouse I am staring at).
Just for a laugh why not have a go at telling us why.  And don’t use the “a car crashed into a bridge” one I have heard that so many times.
I think the reason is not stated because they don’t really know. They are surprised as us when a train turns up on time.

Nick.